Data Privacy

www.alkratech.com ('Website') is provided by ALKRA TECHNOLOGIES FZ-LLC ('we'/'us'/'our'). In doing so, we may be in a position to receive and process personal information relating to you. As the controller of this information, we're providing this Privacy Notice ('Notice') to explain our approach to personal information.

We intend only to process personal information fairly and transparently  in accordance with relevant United Arab Emirates (“UAE”) laws and regulations and in accordance with European Union (“EU”) data protection law including the General Data Protection Regulation (GDPR). In particular, before obtaining information from you, we intend to alert you to this Notice and let you know, how we intend to process the information and we'll only process the information, if you consent to that processing.

1    Identity and contact details

1.1        License number: 94555

1.2        Registered office: Dubai Internet City, Building 12, 4th Floor, Office 404, Dubai, United Arab Emirates

1.3        Email: office@alkratech.com

2    When we're allowed to collect information from you

We will only collect personal information relating to you if one of the following conditions have been satisfied:

2.1        You have clearly told us, that you are content for us to collect that information for the certain purpose or purposes, that we will have specified.

2.2        The processing is necessary for the performance of a contract, that we have with you.

2.3        The processing is necessary, so that we can comply with the law.

2.4        The processing is necessary for performance of a task, that's in the public interest.

2.5        The processing is necessary for our or another's legitimate interest - but in this case, we'll balance those interests against your interests.

3    Information we expect to collect from you

3.1        We envisage asking for the following types of information from you:

Information type

Purpose and related details

Justification

Contact information
(Name and Email)

We ask for this to verify your identity when you contact us

It's necessary so we can reply to your enquiry

3.2        We collect personal information about you from following source:

3.2.1     From you when you contact us with an enquiry on our contact form or via Email

3.3        At the time of collecting information, by whichever method is used, we'll endeavour to alert you and inform you about our purposes and legal basis for processing that information, as well as whether we intend to share the information with anyone else.

4    Using your personal information

4.1        Data protection, privacy and security are important to us, and we shall only use your personal information for specified purposes and shall not keep such personal information longer than it is necessary to fulfil these purposes. We collect your personal information for the following purpose:

4.1.1      To help us to identify you when you contact us.

4.1.2      To allow us to contact you by written electronic means (Email)

5    Protecting information

5.1        We have strict security measures to protect personal information.

5.2        We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software to encrypt information you input.

5.3        We maintain physical, electronic and procedural safeguards in connection with the collection and storage of our customer information.

6    The internet

6.1        If you communicate with us using the internet, please remember that communications over the internet, such as emails and webmails (messages sent through a website), are not secure unless they have been encrypted. Your communications may go through a number of countries before they are delivered - this is the nature of the internet. We cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.

7    Further information

7.1        We aim to keep the personal information we hold about you accurate and up to date. If you tell us that we're holding any inaccurate or incomplete personal information about you, we will promptly amend, complete or delete it accordingly. Please email us at office@alkratech.com or write to us at the address above to update your personal information.

7.2        You can ask us to delete the personal information that we hold about you if we relied on your consent in holding that information or if it's no longer necessary. You can do this by emailing us at office@alkratech.com or writing to us at the address noted above.

 
ALKRA TECHNOLOGIES FZ-LLC
Dubai Internet City
Building 12, 4th Floor, Office 404
Dubai, United Arab Emirates

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